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TECHNICAL SUPPORT
| Hourly Technical Support |
Technical support and troubleshooting.
1hr. min w/ 15 min increments |
$80 per hour |
| Remote Technical Support |
Remote control support only.
1hr. min w/ 15 min increments |
$65 per hour |
| System Cleanup |
Malware, Spyware, & Virus removal. Removal of "junk files". Repair/plug over 9,000 known system holes. Update of Windows® & MS Office®. |
$175 |
| OS Installation |
Install of operating system, drivers, & free antivirus and/or firewall. Does not include backup or data recovery. |
$199 |
| Software Install |
Install of software package; including: Microsoft Office®, Antivirus, Antispy, etc. Software not provided. |
$30 ea. |
| New Hard Drive Install |
Removal of old hard drive and install of new hard drive. OS and hardware not included |
$35 |
| Memory/RAM Install |
Removal &/or addition of RAM. Hardware not included |
$35 |
| CD Backup |
Additional CD for DATA RECOVERY. Total of 700MB (1CD). |
$10 ea. |
| DVD Backup |
Additional DVD for DATA RECOVER. Total 4.3GB (1DVD). |
$15 ea. |
| Wireless Configuration |
Configuring of one wireless network/hotspot. Hardware not included. Remote contrl configuration accepted. |
$45 |
| Data Recovery |
Recovery of lost data on floppy, USB, or hard drive. Recovery is not guaranteed as unrecovered data may require clean room recover--not included. Includes 2 CD/DVD for burning. |
$90 per hour |
| After Hours/Holidays |
Anything outside of normal office hours (8AM-6PM M-F) |
$120/$150 per hr |
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PACKAGES
| Residential - Yearly |
3 hours tech support per month. 1 hour minimum per call. Theft Recovery assistance. 24/7 system monitoring. |
$299 year
($30 month) |
| Commercial - Yearly |
Unlimited remote tech support per month. Theft Recovery assistance. Web Conference/Presentation. VPN. |
$499 year
($45 month) |
| Military - Yearly |
Same as RESIDENTIAL package.
Spouse can use same package price. |
$199 year
($25 month) |
| New Computer Move |
Assist with moving of data from old comptuer to new. Install of two pieces of software. Does not include hardware, software, travel, or data recovery. |
$100 |
| 10 Tech Hours |
Purchase of 10 hours tech support to be used as needed. Hours expire after 6 months. Can be sued for remote access or in-person. Does not include travel or equipment.
Travel will be taken off total time |
$750
($75 per hour) |
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TRAVEL - MILEAGE
| In Sisters |
City of Sisters and immediate surrounding areas:
Sisters, Aspen Lakes, Tollgate, Crossroads. |
FREE |
| Sisters Country |
BBR, Camp Sherman, Squaw Creek, Ponderosa-Cascade |
$20 |
| Outside Sisters Country |
Bend, Redmond, Madras, Prineville |
$40 |
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customer comments
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Doing your own system scan with downloaded applications may lead to more problems that it's worth.
Registry Cleaners and other tools are not always the answer. Often, they will lead to more problems and a more expensive repair.
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These are the way to go! A package can save you lots of money.
Our yearly packages are designed to save you thousands in service & repairs.
Sign up today!
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3 Peaks Computers, LLC reserves the right to change prices at any time. Time spent on a job requires pay--even if the repair was not satisfactory--"time is money". 3 Peaks Computers, LLC reserves the right to deny service, drop service, or give a full or partial refund on packages at any time.
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home | about us | services | support | prices | tech support | Sisters residents
contact us | privacy policy | contracts
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© 3 Peaks Computers, LLC, Sisters, Oregon
3 Peaks Computers, 3 Peaks Computers logo, & logo peaks are property of 3 Peaks Computers, LLC
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